These are the terms that govern your use of the Epitome website and platform. By signing in, uploading data, or otherwise using the service, you're agreeing to them. If you're agreeing on behalf of a company or production, you confirm you have the authority to do that.
These Terms of Service ("Terms") form a binding agreement between you ("you" or "Customer") and Epitome Technologies, Inc. ("Epitome," "we," "us"). They cover your use of the website at withepitome.com, the application at app.withepitome.com, and any related services (together, the "Service").
If you don't agree with these Terms, don't use the Service.
You may use the Service only if:
Epitome is a software platform for physical-production planning. The core feature is the ability to generate production deliverables — call sheets, schedules, crew grids, RSVP chasers, and Excel workbooks — from prompts and uploaded files (such as crew lists). The Service uses large-language-model providers and enrichment APIs to do this; see our Privacy Policy for the current list of sub-processors.
The Service is currently available on a pilot and access-controlled basis. Features may change, be added, or be removed during the pilot. We aim to give reasonable notice of material changes that affect existing customers.
To use most of the Service you'll need an account. You agree to:
Each account is for one named individual. Sharing a single login between multiple producers, coordinators, or crew is not permitted; invite each person separately so the audit trail is meaningful.
When using the Service, you agree not to:
You own your data. "Customer Data" means everything you upload to or generate inside the Service — project briefs, crew lists, schedules, call sheets, the workbooks Epitome produces from your inputs, and so on. We do not claim ownership of Customer Data.
License to us. You grant Epitome a worldwide, non-exclusive, royalty-free license to host, copy, transmit, display, modify (only as needed to format or render output), and otherwise process Customer Data solely to operate, secure, maintain, and improve the Service for you. This license terminates when the Customer Data is deleted from our systems, except where retention is required by law or our backup-rotation policy described in the Privacy Policy.
Your representations. You represent and warrant that:
Productions are sensitive. We treat Customer Data as confidential; see Section 08. If you need a separate Data Processing Addendum or a stand-alone NDA before sending us a particular crew list, email legal@withepitome.com.
A core function of the Service is generating production deliverables — call sheets, schedules, crew grids, Excel workbooks — using large language models and enrichment APIs. You acknowledge and agree that:
We reserve the right to apply reasonable rate limits and content filters to prevent abuse of AI features.
Each party may receive non-public information from the other in connection with the Service ("Confidential Information"). The receiving party agrees to:
These obligations don't apply to information that is or becomes publicly known through no fault of the receiving party, was lawfully known before receipt without confidentiality, was rightfully obtained from a third party without confidentiality, or was independently developed without use of the other party's information. Either party may disclose Confidential Information when legally compelled, with reasonable advance notice to the other party where lawful.
The Service relies on third-party providers (such as authentication, hosting, email delivery, language models, and mapping APIs) that we list in the Privacy Policy. Their availability and behavior is outside our control. If a third-party provider becomes unavailable, has an outage, or changes their terms, the Service may be affected.
Some features of the Service may surface or interact with third-party content or websites (for example, logos enriched by a third-party API, or a maps view rendered by a third-party SDK). We don't control that third-party content and aren't responsible for it.
The Service is currently offered on a pilot basis and may be free of charge for participating productions. When we introduce paid plans, the fees, billing cycle, and refund policy will be presented to you before you upgrade and will apply prospectively. Unless agreed otherwise:
Epitome's IP. Epitome and its licensors own all rights, title, and interest in and to the Service, including all software, prompts, models, design, brand, and documentation, and any improvements to the Service. Except for the limited license to use the Service granted in these Terms, no license is granted to you in any Epitome IP.
Customer Data. See Section 06. You retain ownership; we have a limited license to operate the Service.
Feedback. If you send us suggestions, ideas, or feedback about the Service, you grant Epitome a perpetual, worldwide, royalty-free license to use that feedback to improve the Service, with no obligation to credit or compensate you.
These Terms apply from the moment you first access the Service and continue until terminated.
Termination by you. You may stop using the Service and close your account at any time by emailing producers@epitome.film. We will help you export your Customer Data within a reasonable window before deletion.
Termination by Epitome. We may suspend or terminate your access if you breach these Terms, if your use poses a security or legal risk, or if we discontinue the Service. We will give reasonable notice where the situation allows.
Effect of termination. On termination, your right to use the Service ends immediately. We will delete or anonymize your Customer Data on the timeline described in our Privacy Policy, except where law requires us to retain it. Sections that by their nature should survive termination (Sections 06, 08, 11, 14, 15, 16, 17, 18, and 20) will survive.
We may suspend the Service or your account immediately and without prior notice if we reasonably believe that:
We will lift the suspension as soon as the cause is resolved.
The Service is provided "as is" and "as available." To the maximum extent permitted by law, Epitome and its licensors disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranty arising out of course of dealing or usage of trade.
Without limiting the foregoing, Epitome makes no warranty that the Service will be uninterrupted, error-free, or secure, that defects will be corrected, or that AI-generated output will be accurate, complete, or fit for any particular production. You bear sole responsibility for reviewing AI output and for using the Service in compliance with applicable union, guild, immigration, child-labor, tax, and other production-related laws.
To the maximum extent permitted by law, neither party will be liable to the other for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, business, goodwill, or data, arising out of or related to these Terms or the Service, even if the party has been advised of the possibility of such damages.
Each party's total cumulative liability arising out of or related to these Terms will not exceed the greater of (a) the fees you paid Epitome in the twelve months preceding the event giving rise to the liability, or (b) one hundred U.S. dollars (US$100).
The limitations in this section do not apply to: (i) a party's indemnification obligations under Section 16; (ii) breach of the confidentiality obligations under Section 08; (iii) infringement by one party of the other's intellectual-property rights; (iv) a party's gross negligence, fraud, or willful misconduct; or (v) liability that cannot be limited or excluded under applicable law.
By you. You will defend, indemnify, and hold harmless Epitome and its officers, employees, and contractors from and against any third-party claim, loss, or expense (including reasonable attorneys' fees) arising out of or related to: (a) Customer Data, including any allegation that Customer Data infringes a third party's rights or was uploaded without proper consent or lawful basis; (b) your violation of these Terms or applicable law; or (c) your use of AI-generated output without the review required by Section 07.
By Epitome. Epitome will defend you against any third-party claim alleging that the Service, used as authorized in these Terms, infringes that third party's intellectual-property rights, and will pay damages finally awarded against you (or settlements Epitome agrees to in writing) for such claim. Epitome's obligation does not apply to claims arising out of (i) Customer Data, (ii) modifications you make to the Service, (iii) use in combination with software, services, or data not provided by Epitome where the infringement would not have occurred without the combination, or (iv) use of the Service after Epitome has notified you to stop. As your sole and exclusive remedy for an infringement claim, Epitome may at its option modify the Service to make it non-infringing, obtain a license enabling continued use, or terminate the affected portion of the Service and refund any pre-paid unused fees.
The indemnified party will provide prompt written notice of the claim, allow the indemnifying party sole control of defense and settlement (provided no settlement requires the indemnified party to admit liability without consent), and reasonable cooperation at the indemnifying party's expense.
These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles. The U.N. Convention on Contracts for the International Sale of Goods does not apply.
Subject to Section 18, the state and federal courts located in Los Angeles County, California will have exclusive jurisdiction over any dispute that is not subject to arbitration, and each party consents to personal jurisdiction in those courts and waives any objection based on venue or forum non conveniens.
Informal resolution first. Before filing a formal claim, you agree to email legal@withepitome.com describing the dispute and your proposed resolution, and to give us 30 days to respond.
Binding arbitration. Any dispute that cannot be resolved informally will be resolved by binding arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures, except for: (i) claims for injunctive relief to protect intellectual-property rights; (ii) small-claims-court matters that fall within the court's jurisdiction; and (iii) any other claims that applicable law does not permit to be arbitrated. The arbitration will take place in Los Angeles County, California, in English, before a single arbitrator. Judgment on the award may be entered in any court of competent jurisdiction.
Class-action waiver. To the maximum extent permitted by law, each party agrees that disputes will be resolved on an individual basis, and not as a plaintiff or class member in any class, collective, or representative action. If a court determines that this class-action waiver is unenforceable for a particular claim, that claim (and only that claim) may proceed in court rather than in arbitration.
We may update these Terms from time to time. The version and effective date at the top of this page tell you which revision is in force. For material changes, we'll give reasonable advance notice — at least 30 days where practical, or sooner if required by law or to address a security or legal issue. If you don't agree with the new terms, your remedy is to stop using the Service before the new terms take effect; continued use after that date constitutes acceptance.
Entire agreement. These Terms, together with our Privacy Policy and any signed order form or addendum, are the entire agreement between you and Epitome about the Service and supersede any prior agreements between us on the subject.
Severability. If any provision is found unenforceable, the rest of the Terms remain in effect.
No waiver. Our failure to enforce a provision is not a waiver of our right to do so later.
Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, financing, or sale of substantially all our assets, with notice to you.
Independent contractors. The parties are independent contractors. These Terms do not create a partnership, joint venture, agency, or employment relationship.
Force majeure. Neither party is liable for delays or failures due to causes beyond its reasonable control, including labor disputes, internet or hosting provider outages, government actions, or natural disasters.
Notices. Notices to Epitome must be sent to legal@withepitome.com. Notices to you may be sent to the email associated with your account, and are deemed received the day after they are sent.
Export controls. You will comply with all applicable U.S. and foreign export-control laws when using the Service.
For legal questions, including notices, indemnification claims, and dispute notifications: